The New Normal of Working Lives by Stephanie Taylor & Susan Luckman
Author:Stephanie Taylor & Susan Luckman
Language: eng
Format: epub
Publisher: Springer International Publishing, Cham
Working from multiple locations
The pressure to be available 24/7 and communicate if possible have strengthened with the increased use of smart mobile technologies (Mazmanian, Orlikowski, & Yates, 2013; Perlow, 2012; Ruppel et al., 2013). Virtual online (synchronous) and delayed (asynchronous) communications are necessary in distributed organisations when mobile knowledge workers increasingly collaborate with their contacts (e.g., Cousins & Robey, 2005; Gareis, Lilischkis, & Mentrup, 2006; Hyrkkänen & Vartiainen, 2005) and coordinate their work with colleagues (Bellotti et al., 2003, 2005). During their daily and weekly work, mobile workers move from one place to another and work from several locations other than their main workplace and home (Koroma, Hyrkkänen, & Vartiainen, 2014). In addition to meeting individuals face-to-face in these locations, they expect those individuals, and are expected in turn by their colleagues and customers, to be socially available because of virtual connectivity (Barley et al., 2011; Mazmanian et al., 2005, 2013). One of our study participants, a male global business human relations manager, summarised how his work-related communication practices had entered other life domains and filled most of his days:Sometimes, I use the whole train journey for phone calls; at airports, I usually read my emails and make phone calls to Finland. Then, while driving [from the airport] home, I also talk on the phone and … This is how my life is right now.
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